'Goods' means any items offered for sale by the Company.
'You' means any Customer, Individual or Company who places an order with the Company for Goods.
'Contract' means the acceptance by the Company of an order placed by you and such acceptance shall occur when the Company commences work on an order or when the Company agrees to accept the order and communicates this to you.
Please browse our store and place your desired items in the 'shopping cart'. Once you have finished shopping please proceed to the 'checkout', complete your order details and enter your payment details.
When the Company forwards confirmation of your order this will not mean that a contract exists, it will merely be an acknowledgement of you placing an order with us. The Company must receive payment of the price of the goods and delivery charges prior to your order being accepted, only then will a contract exist. The Company reserves the right to refuse any order and are not obliged to provide any reason to you. We will let you know when your order has been accepted and dispatched.
These terms shall apply to every contract. If you place an order with the Company then you are agreeing to be bound by these terms.
The Company may ask for any information it requires to fulfil the contract and there shall be no liability upon the Company for non-performance if the necessary information is not provided.
Our normal delivery is via Royal Mail signed for 2nd class service. This service provides proof your order has reached its destination by obtaining a signature from the receiver, each package is insured to the value of £50. Please see our delivery page for charges. Delivery usually takes approximately 7 to 10 working days if the item is in stock (please allow longer for bank holidays and the festive period). If the item is out of stock or becomes out of stock delivery may be longer. If you are unable to accept delivery of the goods then you will be responsible for collection from the depot holding the goods and liable for any payment for additional delivery arrangements. The Company cannot accept any liability for late delivery of goods and delivery time will not be of the essence to the contract. The Company cannot accept responsibility or liability for non-delivery of goods where it is caused by circumstances beyond its control. All risks shall pass to you upon delivery or attempted delivery.
All goods will be free from defects at the time of dispatch. You must notify the Company of any defects within 24 hours of delivery and the Company must be given a reasonable opportunity to view the goods.
The Company accepts no responsibility or liability for goods damaged or failure/delayed delivery because of adverse weather conditions.
In accordance with the Distance Selling Regulations you have a 7 day 'cooling off' period. If you decide to exercise your consumer rights you will be liable for the cost of the postage to return your goods to the Company. In order to do this, you must provide notice of cancellation in writing and it must be emailed to our stated email address within the cancellation period. Please note that you will be responsible for the cost of returning the goods to the.
The Company shall not be liable to you in the event that the Company is unable to carry out any part of the contract for causes beyond its control. The Company will notify you as soon as is reasonably possible in such circumstances.
Most goods may be returned for exchange or refund within 14 days of receipt provided they are in their original packaging and in an unused condition. If you return goods to us we will only refund the costs of the goods, we will not refund the costs of postage. Please note that you will be responsible for the cost of returning the goods.
The Company will not provide any refund until the goods have been received at our business address in a re-saleable condition. You should obtain and complete a 'certificate of postage' from the Royal Mail before returning the goods. Ideally you should return the goods by Royal Mail 'Sign For]'service; this will enable the package to be tracked. The Company accepts no liability for goods lost in transit back to our business address.
Please note all goods returned MUST be unused, in their original packaging and be in saleable condition.
Although we have made every effort to describe and display every item as accurately as possible please take into account that all our products are handmade and variation in colour, size, weight and shape is inevitable. The images and information supplied is for informational purposes only. We cannot be held responsible for the content of any other website that is linked to ours.
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Web Trader Code of Practice. Your details are stored on a computer according to the terms of the Data Protection Act 1984.
The price you pay will be shown at the checkout on our website. We reserve the right to revise quoted prices in the event of unforeseen and increased expenses incurred by the Company.
These Terms and Conditions do not affect consumer statutory rights.
These terms and conditions shall be governed by and construed in accordance with the law of England and Wales.